Terms of use

You are currently connected to the site www.grandluxuryhotels.com, developed and owned by the company GRAND LUXURY.

This online reservation site provides an environment for promoting and marketing exclusive hotel services.

The following general terms of use apply to the consultation and use of the www.grandluxuryhotels.com website.


GRAND LUXURY cannot be held liable for any damages whatsoever, including damages that are the direct or indirect result of information sent by partner hotels.

Information sent shall confer no right to the user with respect to GRAND LUXURY. Use of this information is the sole responsibility of the user.

Users of and visitors to www.grandluxuryhotels.com acknowledge having the ability and resources necessary to access and use the site.

GRAND LUXURY is free to reproduce, publish online and distribute on its website any comments and/or feedback from users related to the quality of their stay in a partner hotel.

The aforementioned comments and/or feedback are exclusively intended to evaluate the services of partner hotels, which have a right to respond.

GRAND LUXURY agrees that no comments and/or feedback related to services offered by its partner hotels shall be published anonymously and the company will use all resources at its disposal to prohibit any comments and/or feedback that are clearly malicious and/or likely to be subject to laws and other provisions related to liable and slander, the right to privacy, and the right of personal portrayal, or that may be considered obscene.

The user may not hold GRAND LUXURY responsible under any circumstances for any direct or indirect damages resulting from comments and/or feedback that were uploaded and distributed to the public.

GRAND LUXURY takes every precaution to ensure the proper operation and maintenance of the www.grandluxuryhotels.com website. However, GRAND LUXURY cannot guarantee uninterrupted operation of the site, especially when it concerns outages that are beyond the company’s control or the result of maintenance operations, and expressly denies any responsibility thereof. In addition, GRAND LUXURY may modify the content and functionality of the website without prior notice.

This website may connect to information provided or presented by third party sites, primarily through hyperlinks. GRAND LUXURY does not evaluate or verify the relevance, accuracy, or completeness of this information in any way, and as a result, expressly denies any responsibility thereof.

Users and visitors may not provide a hyperlink to the www.grandluxuryhotels.com website without obtaining prior express written authorisation from GRAND LUXURY. To obtain this authorization, please send an email to: [email protected].


The general structure, software, text and animated or static images, sounds, drawings, graphics, and all other elements that make up this website, including databases, are the exclusive property of GRAND LUXURY or its partners. Users and visitors are authorised to browse only the content made available to them online and to use only the functionality provided.

Users and visitors may not capture, reproduce, or publish any content or functionality in any form or medium whatsoever without obtaining prior express written authorisation from GRAND LUXURY. 

Any representation, in whole or in part, of this site by any process whatsoever without the prior written authorisation of GRAND LUXURY is prohibited and constitutes an act of counterfeiting punishable under Article L. 335-2 and subsequent articles of the Intellectual Property Code.

In some cases, in addition to comments and/or feedback published on www.grandluxuryhotels.com, users who have stayed in a partner hotel may send work that relates exclusively with their stay and that may cover locations, personnel and services offered.

These works are intended to be reproduced, uploaded, and distributed to the public, primarily in the form of photographs, illustrations, films and videos after prior authorisation from the partner hotel.

GRAND LUXURY has the right to freely use, reproduce, and represent any work provided by a user in any form or medium, on any type of medium and for any purpose related to the objective of the website, for example in article illustration or promotion, and for the term of the intellectual property rights.

The user indemnifies GRAND LUXURY against any action, claim, demand, or opposition on the part of any person whose rights may have been infringed by the work provided and who may intend to invoke an intellectual property right or an act of unfair and/or parasitical competition. The user also guarantees that the work contains no content that could be subject to laws and other provisions related to liable and slander, the right to privacy, and the right of personal portrayal, or that may be considered obscene.


GRAND LUXURY is fully committed to respecting the privacy rights of its website users and visitors. As a result, the personal data of customers and visitors are collected, processed and protected using every precaution.

GRAND LUXURY satisfies all points of the provisions of the French law of 6th January, 1978 regarding data processing, files and liberties.

As a result, visitors to the site have the right to access, modify, change, or suppress their personal data. To do this, please send an email to: [email protected].

In the event of a change, GRAND LUXURY will send a copy of the revised information upon request.

Access to the services offered on the site requires the use of a personal and confidential user ID and password.

GRAND LUXURY denies any responsibility related to the use of identifiers and passwords by the user or any third party with whom the user may have shared this information.

When you contact us via the website or by email, we use the data you communicated to us solely to respond to your questions and/or observations.

Users agree to provide precise, complete, and relevant information and to update their data regularly.

GRAND LUXURY may want to review information that will allow the company to evaluate the traffic on and success of its website (most visited pages, for example) without identifying the visitors in question. The goal would be to optimise the user-friendliness of the website.

Information gathered from users may also be used to place more targeted content on the site or to improve service quality.

This website uses persistent cookies. A persistent cookie is a small file your browser places in a “cookies” folder on your computer that is not automatically deleted when your browser is closed. Your browser may use persistent cookies on future visits. Cookies also allow GRAND LUXURY to gather information related to your activity on the site in order to better understand how it is used, to resolve technical problems, and to improve your experience. If you configure your browser in such a way that it does not allow the use of persistent cookies, you can still use most of the functionality on the site.

GRAND LUXURY agrees not to release any personal and confidential information it may have obtained as a result of using the www.grandluxuryhotels.com website to a third party without prior authorisation from the relevant user.

GRAND LUXURY denies any responsibility related to the information and privacy policies of third party sites to which this website is connected via hyperlinks or any other method, in accordance with our limitation of liability statement.


If you would like to receive additional information on the services presented on this site, to add, change, or delete your personal information, or if you have any other questions, please consult the FAQs by clicking here or send an email to the following address: [email protected] or by mail to:

11 rue Saint-Florentin
Paris 75008


This website is under continual development, such that the general terms of use may be modified periodically. Therefore we request that you review these terms regularly.

This website and the associated general terms of use are governed by French law.

The GRAND LUXURY team would like to thank you for reviewing the general terms of use and we hope you have a good visit.


Site Publisher:
11 rue Saint-Florentin
Paris 75008
Telephone +44 20 3519 2700
Fax. +33 (0)1 80 90 51 94
Corporate form: SARL (limited liability company)
499330306 RCS Paris (Paris business registry)

Publication Director:
Mr. Ivan Lartisien

Web Host:
140 Quai du Sartel
59100 Roubaix - France
Tél +33 (0)8 203 203 63


Copyright © GRAND LUXURY 2008, all rights reserved